Terms of Service

Last updated: November 25, 2025

Agreement to Terms

By accessing or using Malleable ("the Service," "we," "us," or "our"), operated at malleable.cloud, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Service.

These Terms constitute a legally binding agreement between you and Malleable. Please read them carefully.

Beta Service Disclaimer

IMPORTANT: BETA SOFTWARE

Malleable is currently in beta/development. The Service is provided "AS-IS" without warranties of any kind. Features may change, break, or be discontinued without notice. Data loss may occur. We strongly recommend:

Maintaining backups of important calendar data
Not relying solely on Malleable for critical scheduling
Using caution with sensitive information
Verifying all AI-generated content before relying on it

Eligibility

You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to use this Service. By using the Service, you represent and warrant that you meet these eligibility requirements. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

Description of Service

Malleable provides an AI-powered calendar management and scheduling platform that includes:

Natural language event scheduling using artificial intelligence
Google Calendar integration and synchronization
Optional Notion integration for meeting notes
Contact management and CRM features
Public booking pages for appointment scheduling
Time tracking and productivity features

Use of Service

Permitted Use

You may use Malleable for lawful personal or business calendar management, scheduling, time tracking, contact management, and related productivity purposes in accordance with these Terms.

Prohibited Activities

You agree not to engage in any of the following:

Violating any applicable local, state, national, or international laws or regulations
Attempting to gain unauthorized access to the Service, other accounts, or computer systems
Interfering with, disrupting, or creating an undue burden on the Service or networks
Using the Service to send spam, unsolicited communications, or harassment
Reverse engineering, decompiling, disassembling, or attempting to extract source code
Reselling, redistributing, or sublicensing the Service without written permission
Using automated systems, bots, or scripts to abuse the Service or API
Circumventing any access controls, rate limits, or security measures
Uploading malicious code, viruses, or harmful content
Impersonating any person or entity or misrepresenting your affiliation
Using the Service to infringe on intellectual property rights of others
Collecting or harvesting user data without consent
Using the Service for any illegal, fraudulent, or harmful purpose

User Accounts

When you create an account, you agree to:

Provide accurate, current, and complete registration information
Maintain and promptly update your information to keep it accurate
Maintain the security and confidentiality of your password and login credentials
Accept full responsibility for all activities that occur under your account
Notify us immediately of any unauthorized access or security breach
Not share your account credentials with third parties
Use only one account per person unless explicitly authorized

We reserve the right to suspend, disable, or terminate accounts that violate these Terms, engage in suspicious activity, or remain inactive for extended periods.

AI & Natural Language Processing

Our Service uses artificial intelligence (Google Gemini API) to process your scheduling requests. By using the Service, you acknowledge and agree that:

AI processing may produce errors, inaccuracies, or unexpected results
You are solely responsible for reviewing and verifying all AI-generated content
Your natural language input is transmitted to third-party AI services for processing
AI suggestions and outputs are not guaranteed to be accurate, complete, or suitable for any purpose
We do not guarantee the AI will correctly interpret your requests or intentions
You should not rely solely on AI outputs for critical, time-sensitive, or important decisions
AI capabilities and behavior may change over time

THE AI FEATURES ARE PROVIDED "AS-IS" AND WE DISCLAIM ALL LIABILITY FOR AI-GENERATED CONTENT OR DECISIONS MADE BASED ON AI OUTPUTS.

Third-Party Integrations

Malleable integrates with third-party services including Google Calendar, Google Gemini AI, Notion, and others. By using these integrations, you acknowledge that:

Each integration is governed by the respective third party's terms of service and privacy policy
We are not responsible for third-party service outages, changes, discontinuation, or failures
You grant us permission to access, retrieve, and modify your data in connected services as necessary
Third-party services may collect data independently according to their own policies
You can disconnect integrations at any time through your account settings
Disconnecting integrations may result in loss of functionality or data synchronization
We do not control and are not liable for the data practices of third-party services

Booking Pages & Public Features

If you create public booking pages or use features that allow third parties to interact with your account:

You are responsible for the content and availability displayed on your booking pages
You must comply with all applicable laws regarding appointment scheduling and communications
You agree not to use booking pages for illegal, fraudulent, or deceptive purposes
Third parties who book appointments through your pages are not users of our Service and are not bound by these Terms unless they create their own accounts
We are not responsible for disputes between you and parties who book appointments with you

Fees and Payment

Currently, Malleable is offered free of charge during the beta period. We reserve the right to introduce paid plans, features, or subscriptions in the future. If we do:

We will provide advance notice of any pricing changes
Free features available during beta may become paid features
Payment terms, refund policies, and billing cycles will be communicated at that time
Continued use after pricing changes constitutes acceptance of the new terms
You are responsible for all taxes associated with your use of paid services

Intellectual Property

Our Intellectual Property

The Service, including but not limited to its software, code, design, text, graphics, logos, trademarks, user interface, features, and documentation, is owned by or licensed to Malleable and protected by copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our explicit written permission.

Your Content

You retain all ownership rights to your calendar data, contacts, content, and information ("Your Content"). By using the Service, you grant us a limited, non-exclusive, royalty-free, worldwide license to use, process, store, display, and transmit Your Content solely as necessary to provide the Service to you. This license terminates when you delete Your Content or your account.

Feedback

If you provide feedback, suggestions, or ideas about the Service ("Feedback"), you grant us a perpetual, irrevocable, royalty-free license to use, modify, and incorporate such Feedback without compensation or attribution.

Limitation of Liability

IMPORTANT LEGAL NOTICE

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MALLEABLE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:

Loss of data, calendar information, contacts, or other content
Missed meetings, appointments, deadlines, or scheduling conflicts
Business losses, lost profits, revenue, or business opportunities
Service interruptions, downtime, or unavailability
Errors, inaccuracies, or failures in AI-generated scheduling or content
Third-party integration failures, outages, or data loss
Unauthorized access to or alteration of your data
Loss of goodwill, reputation, or business relationships
Cost of procurement of substitute services
Any other matter relating to the Service

THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY EXCEED THE GREATER OF: (A) THE AMOUNT YOU ACTUALLY PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT
UNINTERRUPTED OR ERROR-FREE OPERATION
SECURITY OR FREEDOM FROM VIRUSES OR HARMFUL COMPONENTS
COMPATIBILITY WITH YOUR EQUIPMENT OR SOFTWARE

WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, THAT ANY ERRORS WILL BE CORRECTED, OR THAT THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION.

Indemnification

You agree to indemnify, defend, and hold harmless Malleable and its officers, directors, employees, agents, partners, suppliers, and licensors from and against any and all claims, demands, losses, damages, costs, liabilities, and expenses (including reasonable attorneys' fees and legal costs) arising out of or related to:

Your use or misuse of the Service
Your violation of these Terms
Your violation of any applicable laws or regulations
Your violation of any third-party rights, including intellectual property rights
Any content you submit, post, or transmit through the Service
Any claims by third parties related to your booking pages or scheduled appointments

Dispute Resolution

Informal Resolution

Before filing any formal legal action, you agree to first contact us at ryan.organically@gmail.com and attempt to resolve the dispute informally for at least thirty (30) days.

Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules. The arbitration shall be conducted in English, and judgment on the arbitration award may be entered in any court of competent jurisdiction.

Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS OR CLASS-WIDE ARBITRATION.

Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

Data Backup & Loss

While we implement reasonable data protection measures, including regular backups and redundancy, WE ARE NOT RESPONSIBLE FOR DATA LOSS. You are solely responsible for maintaining your own backups of important calendar data, contacts, and scheduling information. We strongly recommend regularly exporting your data using the export features provided in the Service.

Service Modifications & Availability

We reserve the right to modify, update, suspend, or discontinue the Service (or any features, functionality, or content thereof) at any time, with or without notice, for any reason. This includes:

Adding, changing, or removing features
Updating pricing, plans, or service tiers
Performing maintenance or upgrades
Responding to legal or regulatory requirements
Addressing security concerns
Discontinuing the Service entirely

We are not liable for any modification, suspension, or discontinuation of the Service. We do not guarantee any uptime, availability, or service level.

Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

Breach of these Terms
Suspected fraudulent, abusive, or illegal activity
Non-payment of fees (if applicable)
Extended periods of inactivity
Requests by law enforcement or government agencies
Discontinuation or material modification of the Service
Technical or security issues

You may delete your account at any time through your account settings or by contacting us. Upon termination, your right to use the Service ceases immediately. The following sections survive termination: Intellectual Property, Limitation of Liability, Disclaimer of Warranties, Indemnification, Dispute Resolution, and Governing Law.

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Subject to the arbitration provisions above, any legal action or proceeding arising out of these Terms shall be brought exclusively in the federal or state courts located in San Francisco County, California, and you consent to the personal jurisdiction of such courts.

Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, civil unrest, government actions, labor disputes, pandemic or epidemic, power outages, internet or telecommunications failures, cyberattacks, or third-party service provider failures.

General Provisions

Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Malleable regarding the Service and supersede all prior agreements and understandings.

Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

No Agency: Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Malleable.

Headings: Section headings are for convenience only and do not affect the interpretation of these Terms.

Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and may notify you by email or through the Service. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Service.

Contact

Questions, concerns, or feedback about these Terms? Contact us at: ryan.organically@gmail.com

Malleable
malleable.cloud

BY CREATING AN ACCOUNT OR USING MALLEABLE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND OUR PRIVACY POLICY.